About the Service


Service changes due to Coronavirus 

No face-to-face support appointments are available until further notice.

30 Minute Wellbeing Advice Telephone and Skype appointments are available and can be booked  via Advice Zone Online. During this appointment you will have the opportunity to discuss the difficulties you are experiencing and may be referred on for further specialised support.  Please include your mobile number or Skype address in the relevant section of the online booking form. You should always keep your contact details up to date in case the University needs to contact you.

Mental Health: the basics

Mental health changes all the time and it depends on many things, such as whether you’re feeling good about yourself or getting on with your family and friends. Sometimes there can be lots of things stressing you out including how you're feeling physically or whether you are sleeping and eating well.

Just as everyone has physical health, so everyone has mental health – sometimes good, sometimes not so good. Mental health is very individual, so what feels 'normal’ to one person may be very different to what other people experience.

What the Mental Health Service offers:    

An opportunity to talk through your difficulties in confidence, with an experienced Mental Health Adviser, and discuss appropriate ongoing support.  This may include - 

We can work with you to explore lifestyle changes and self-help strategies to help you manage your mental health and well-being. With your consent we can also liaise with other staff to improve understanding of how your mental health may affect you.  Please note, we will not contact staff outside of Student Services without your consent.

We can support you throughout your studies including any breaks from studies (e.g. interruption of studies).

We can work with you on issues such as: 

  • Anxiety problems and panic attacks 
  • Problems with motivation, procrastination or lethargy  
  • Difficulties with concentration, organisation, or time-management 
  • Avoidance and isolation from others
  • Perfectionism
  • Low self-esteem and lack of confidence 
  • Sleep problems or unhealthy eating patterns
  • Self-harm or suicidal thoughts

What you can expect from the Service:

  • Our staff will treat you with respect and put your needs and interests first. 
  • Information about you will be treated as strictly confidential within our Confidentiality Code and Data Protection procedures. 

Emergency Help

If you need to talk to someone urgently  you can find information on who can help on our Urgent Help page.