About the Service

Mental Health: the basics

Mental health changes all the time and it depends on many things, such as whether you’re feeling good about yourself or getting on with your family and friends. Sometimes there can be lots of things stressing you out including how you're feeling physically or whether you are sleeping and eating well.

Just as everyone has physical health, so everyone has mental health – sometimes good, sometimes not so good. Mental health is very individual, so what feels 'normal’ to one person may be very different to what other people experience.


What the Mental Health Service offers

  • An opportunity to talk through your difficulties in confidence and recommend appropriate ongoing support, which may include follow-up meetings with the Mental Health Adviser
  • Co-ordinate admission arrangements, facilities and study support to enable you to begin, continue and graduate from your studies at the University.
  • Help to arrange extra support and adjustments, for example mentoring, exam provisions, equipment
  • Explore lifestyle changes which may lead to improvements in your mental health and well-being
  • Provide advice, support and information and discuss where you might access further support
  • Recommend self-help strategies for managing your mental health along with the demands of academic study and University life
  • Liaise with staff or your department to improve understanding of how you may be affected and the type of support required.  Please note, we will not contact your department without your consent
  • Support you during and after a break from studies or hospital admission


What you can expect from the Service

  • Our staff will treat you with respect and put your needs and interests first. 
  • Information about you will be treated as strictly confidential within our Confidentiality Code and Data Protection procedures. 
  • Our Advisers are experienced mental health professionals. 
  • Your first appointment will be for up to 50 minutes. 
  • You may be asked to complete a brief questionnaire about your mental health and we will explain our procedures and our confidentiality code. 

Book a Mental Health appointment

If you have problems booking online please phone 01443 482 540.

You can also call in to the Advice Zone on your campus and ask to make an appointment with a Mental Health Adviser.